Privacy Policy

Your privacy matters to baru1. This Policy explains exactly what personal information we collect, why we collect it, how we use and protect it, and what rights you hold as a registered player on our platform.

Last Updated: January 2026

Our Privacy Commitments

Six core principles that guide how baru1 handles your personal data every day

End-to-End Encryption

Every data transmission between your device and the baru1 Platform is protected by TLS encryption. Payment data, KYC documents, and account credentials are all transmitted and stored under rigorous cryptographic standards — your information never travels in plaintext.

Minimal Data Collection

baru1 collects only the data genuinely necessary to provide our Services, verify your identity, process payments in IDR, and comply with our legal obligations. We do not collect surplus data, and we never sell your personal information to third parties for their own commercial use.

No Third-Party Data Sales

Your Personal Data is never sold, rented, or traded to unrelated third parties. Where we engage Data Processors — such as payment partners like BCA, GoPay, or game studios like Pragmatic Play — they operate strictly under our instructions and are contractually prohibited from using your data for their own purposes.

Full Access & Control

You hold clear rights over your data at all times — including the right to access, correct, restrict, port, or request deletion of your Personal Data. baru1 processes all data rights requests within 30 days and provides transparent responses on what data is held and why.

Defined Retention Periods

baru1 does not hold your data indefinitely. Clear retention schedules govern every data category — from KYC documents held for 5 years post-account closure, to transaction records retained for 7 years under AML obligations, to technical logs refreshed on a 12-month rolling basis.

24/7 Privacy Support

Our Indonesian-speaking support team is available around the clock to assist with any privacy-related query, data rights request, or complaint — including during Idul Fitri, Nyepi, and all Indonesian public holidays. We acknowledge all privacy inquiries within 24 hours.

Questions About Your Privacy?

Our support team is available 24/7 to answer any questions about how baru1 handles your personal data. You can also review our Terms and Conditions for the full platform rules, or visit the FAQ for quick answers to the most common queries.